Questions people ask
How do I sign in?
With your email and a password. New here? Tap Create account, enter your email and a password of at least 8 characters, then pick a username and a nickname. Your phone's password manager can save the password for next time.
I forgot my password
On the sign-in screen, tap Forgot password and enter your email. We send a 6-digit code that works for 15 minutes. Enter it with a new password and you're back in. Every other phone signed in to your account is signed out.
No email after a few minutes? Check your spam folder. During the preview, write to us if it still doesn't arrive.
I got a new phone. Where is my wallet?
Your rewards keep going to the same wallet address, so nothing is lost while you move it.
- Android: sign in on the new phone. If your old phone had a screen lock and Google backup on, the wallet comes back by itself.
- iPhone: the wallet's 12 words stay on the old iPhone. On the old phone, open Settings, Wallet, Recovery phrase and write the words down. On the new phone, open Settings, Wallet, Restore with 12 words and type them in.
Lost the old phone and never wrote the words down? We can't recover them: we never see them.
How do I send my QUEST?
Open Wallet and tap Send. Enter the amount, paste the Solana address you're sending to, check the review screen, then confirm with Face ID or your fingerprint. Sending is free: we cover the network fee.
Your 12 words also open the same wallet in Phantom.
Transfers on the blockchain can't be undone, so check the address. During the preview these are test tokens with no real value.
Can I use Questly on my own?
Yes. Tap Start solo and you get a group of one called Just me, with the same daily task, streak and QUEST rewards.
- Friends make the reward bigger: each person after the first adds 12.5 %. Two people earn 1.125 times the solo reward each, ten people 2.125 times.
- Add friends to Just me any time and it becomes a normal group that keeps its streak. A group holds up to 10 people.
- Bring a friend: when they join through your link and finish their first task, you both earn 10 % more on daily rewards, up to +50 %.
How do streaks and rest days work?
- When everyone in the group finishes the day's task, the streak grows by one.
- Every 7th day is a rest day: post a photo or snap in the group chat and you're done. Rest days don't pay.
- Everyone gets 1 pass every 14 days for a day they can't make.
- The group earns a freeze at day 7, 30 and 100. A freeze keeps the streak alive through one missed day.
- The day closes 2 hours after the last member's midnight. Leaving a group never breaks its streak.
How do I delete my account?
In the app, open Settings and tap Delete account, then confirm. Your profile, chats and group places are removed, and this can't be undone.
QUEST already in your wallet stays in the wallet, but the app removes the wallet from your phone. Write down your 12 words first if you want to keep it.
Good to know
- Questly is run by Questly LLC and is for people 13 or older.
- Rewards are not available to US persons.
- Rewards are QUEST tokens on Solana devnet: no real value yet.
- More detail: the privacy notice and the terms.
Contact
Questions about privacy, these terms or your account:
Support email address: to be added before launch